Shipping and Returns

How long does my order take to arrive?

Need a gift in a hurry? We keep select items on hand for last-minute gifting in the El Paso area. For gifts tailored to the recipient's interests and preferences, please allow 5-7 business days for curation and delivery.

How far in advance should I order?

We recommend placing your order one to two weeks before you need it, so we have ample time to thoughtfully source, curate, and prepare the perfect gift for your recipient. We also welcome future requests, whether you’re planning weeks or months ahead.

Do you offer international shipping? 

Yes!

What is your return policy? 

Each Occally gift is the result of thoughtful planning, personalized curation, and carefully sourced products selected with a specific recipient in mind. Because of the time and attention invested in every order, we do not offer returns or exchanges.

Occally is designed to simplify gifting from start to finish. We handle gift selection, sourcing, and delivery so you can skip the guesswork and give a great gift.

✨ Less time searching. More time celebrating.

For additional questions, feel free to contact us at: support@occally.com